"I wanted to take a minute to thank you for everything you did for me regarding the LS matter. Your professionalism and approach made us feel well represented and comfortable knowing that everything that needed to be done on my behalf was being done. I want to thank you both for your availability throughout the process and the time you took for us when we needed guidance, needed questions answered, or just to calm us down. Chris, I also want to thank you again for all of the consideration you gave me regarding the monthly billings. It is not often that lawyers are that generous with their time. Finally, Annais, don’t think you are forgotten! Thank you as well for all of your timely information and prompt responses. While I don’t feel that words in an e-mail can truly describe our gratitude for everything you did for us, we felt it necessary to let you know that we greatly appreciate you."